Meet Walter, a friendly customer service representative and manager of mice control.
Home Hardware’s slogan, ‘Home Owners, helping homeowners’ could be changed to:
‘Home Owners helping homeowners and cats in need of homes.’
At least for the store located in Bradford, Ontario (Canada).
Walter had found shelter in a condemned, vacant house in the area. Thankfully, one of the workmen who had been contracted to demolish the house discovered Walter before completing the task.
The workman also knew Home Hardware manager Jim Schaefer and was aware the store was having trouble with unwelcome customers. MICE!
They would get into the grass seed and bird seed and make quite a mess of the merchandise. They would also get into the waste of the restaurant next door
In a bid to find Walter alternate accommodation, his was transported to the store where he was left to learn the ropes and adapt to his new role and the new surroundings in his own time. This wild cat preferred to work the night shift and would retreat to the rafters at the first sign of the day shift – happy to sleep most of the day.
It turns out, Walter was a great fit for the team; as well as having previous ‘mousing’ experience, he demonstrates a positive ‘can do’ cattitude. Walter was moving on up, landing his dream job as manager of mice control at his local store. Walter has proven his dedication and is one hundred percent committed to his role.
Walter would leave the store spotless and place his trophies by the employee time clock in the hallway at the end of each shift
Within weeks, there was no longer a problem with mice.
Walter is proud to be part of the Home Hardware team and enjoys the perks as well. When I first spotted Walter, he was determinedly pawing his way into a desk drawer to access his treats. He is entitled to his breaks!
As well as a private dining area and washroom, this fast-tracking feline also has his choice of sleeping quarters. Or, should I say sinks. He was happy to demonstrate the beautiful selection available and on display in-store.
He no longer spends his days in the rafters, his accommodation is the whole of the store. He is left to his own devices and sleeps most of the day. Walter seems content watching shoppers roam the aisles. I’m told Walter prefers to keep a ‘professional’ distance from customers.
He doesn’t care for too much fussing or petting. However, he does provide customer service with a purr!
Click the following hyperlink to learn of the many other ways Home Hardware helps others
Congratulations Walter. And thank you Home Hardware, Bradford.
You have a repeat customer in me,